BUSINESS DIALOGUE

Talking About Deliveries and Suppliers

In Office

Ulfa     : Tan, can I talk with you for a moment?
Intan   : What can I do for you Ulfa?

Ulfa     : I'm concerned about the delays we're experiencing with some of our suppliers.
Intan   : We're doing everything to get back on schedule.

Ulfa     : Could you give me an approximate timeline?
Intan  : A number of deliveries are arriving tomorrow. Unfortunately, this time of year is often troublesome.

Ulfa     : That's not good. We can't make excuses to our clients. Are all shipments affected?
Intan   : No, but it is summer and some companies are cutting back until September.

Ulfa     : Where are most of our suppliers located?
Intan   : Well, most of them are in China, but there are a few in Singapore.

Ulfa     : How does that affect deliveries?
Intan   : Well, there are weather delays and shipment delays due to reduced production. Sometimes, larger packages are delayed because of a bottleneck at the distribution point.

Ulfa     : Is there any way around these delays?
Intan   : Well, we often work with delivery services such as UPS, Fed ex or DHL for our most urgent shipping. They guarantee door-to-door deliveries within 48 hours.

Ulfa     : Are they expensive?
Intan   : Yes, they're very expensive at that cuts into our bottom line.

Ulfa     : Joni told me we're looking for a new delivery service. Is that true?
Intan   : Yes, We've been looking, but no luck yet.

Ulfa     : Can you give me a report about suppliers and delivery service after lunch?
Intan   : Sure, I should be given soon..