STORY 15: TALKING ABOUT DELIEVERIES AND SUPPLIERS

Ulfa : Tan, can I talk with you for a moment? Intan : What can I do for you Ulfa? Ulfa : I'm concerned about the delays we're experiencing with some of our suppliers. Intan : We're doing everything to get back on schedule. Ulfa : Could you give me an approximate timeline? Intan : A number of deliveries are arriving tomorrow. Unfortunately, this time of year is often troublesome. Ulfa : That's not good. We can't make excuses to our clients. Are all shipments affected? Intan : No, but it is summer and some companies are cutting back until September. Ulfa : Where are most of our suppliers located? Intan : Well, most of them are in China, but there are a few in Singapore. Ulfa : How does that affect deliveries? Intan : Well, there are weather delays and shipment delays due to reduced production. Sometimes, larger packages are delayed because of a bottleneck at the distribution point. Ulfa : Is there any way around these delays? Intan : Well, we often work with delivery services such as UPS, Fed ex or DHL for our most urgent shipping. They guarantee door-to-door deliveries within 48 hours. Ulfa : Are they expensive? Intan : Yes, they're very expensive at that cuts into our bottom line. Ulfa : Joni told me we're looking for a new delivery service. Is that true? Intan : Yes, We've been looking, but no luck yet. Ulfa : Can you give me a report about suppliers and delivery service after lunch? Intan : Sure, I should be given soon..